Welcome to the Facility Grid Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Click on the Open a New Ticket link to submit a question to our support team.

We are looking forward to hearing from you.

Sincerely,
Facility Grid Support Team